PachiPachi Privacy Policy

Nextwave Interactive B.V., together with (hereafter referred to as Nextwave, Company, Website, We, Our, Us), values the customer's privacy above everything else. This Privacy Policy explains the methods and tools we use to collect and process the customer's personal information and the means we utilize to protect it. All the information collected is used to improve our website and performance and provide you (hereafter referred to as the customer) with the most relevant tailor-made offers and promotions. By using the website, the customer agrees to be bound by this Privacy Policy.

All the gathered personal information will be used only with the customer's consent. We treat your information as if it was our own, and therefore we use top-notch technologies to keep it safe.

It is the customer's responsibility to keep their account information (login and password) secret at all times and not to reveal them to anyone, including family members, friends and colleagues. If you suspect your account data might be compromised, we strongly advise changing your password and contacting our Customer Support team.

Personal Information

During the use of the website, the user submits two main types of information to us. Automatic information, such as cookies, is collected automatically as the website is being used. In contrast, personal information, including but not limited to customer's name, email address, and factual address, is collected when registering on the website and creating a player account.

You are under no obligation to provide us with your personal information of any kind; however, your refusal to do so may prevent you from using certain website features.

While creating an account at the website, you automatically agree to abide by every point of the terms & conditions policy. It also includes your consent because we record all customers' calls and may store them secured and encrypted by the latest technology for a limited period of time.

The Usage of Information Collected

Automatic Information (Cookies) are used to improve our website's performance, keep up with our customers' needs, and provide them with the most popular content and features. Personal information is used to offer customized bonuses and promotions from PachiPachi and our trusted partner casinos, send marketing emails, administer our promotions and surveys, and quickly process customer transactions.

Information Protection

PachiPachi is continuously scanned for software breaches and malware to ensure that every customer is safe while using our website. All the collected data is kept on completely secure servers and can be accessed only by our specially trained, authorized, and confirmed staff members. Our Information Security team is constantly working on improvements to our security protocols and software, making PachiPachi one of the world's safest gaming venues. The industry-standard 256-Bit SSL encryption encrypts all customers' information that is stored on our servers.

PachiPachi uses top-notch security algorithms, similar to those used by major financial institutions, like banks, large corporations, etc. The algorithms mentioned above guarantee the privacy and safety of every PachiPachi customer and their information as soon as it's submitted. The customer should understand that no data transmission over the Internet can be considered 100% secure. So they at this moment agree they are sending their personal information to us at their own risk.


Cookies are small files of letters and numbers automatically put on your hard drive if you permit this via your browser settings. Cookies are downloaded whenever you access the casino website and perform any actions. You can disallow the download of cookies any time you want in the settings of your browser.

PachiPachi uses cookies to distinguish you from all other customers and determine your preferences to analyze your behavior and improve the site experience accordingly.

We use cookies to make the website more relevant to the customer's interests and advertisements. Cookies are also used to count the number of visitors, see how they use the website, which pages they are interested in, and how they interact with our services.

Third-Party Involvement

PachiPachi is not selling, transfer, exchange, or otherwise pass your information to any third parties during our regular operational practices. The abovementioned does not include cases where information disclosure is required by law, to enforce Our terms and policies, or to protect the interests, rights, or property of other casino players.

The exceptions to this clause are the Website hosting operators or any other parties who are assisting us in conducting our services. All the parties included in this process are bound by legal liability to keep the information secret and protected.

Third-Party Websites

This Privacy Policy do not bind third-party websites that provide you with access to our websites and We are not to be held liable for their actions or how they process customer information.

Marketing Communications

We may send you emails regarding our bonuses, promotions, holiday offers, giveaways, and letters about PachiPachi. To assess this email's effectiveness, we may attach a trackable URL (on an image within the email or as a confirmation button) that provides confirmation when you open the message. Every message will have a truthful subject and PachiPachi official email address. All the letters contain an unsubscribe button, and all opt-out requests will be honored.


The customer's personal information will be retained for no longer than the period necessary for accomplishing the goals described in this Privacy Policy. The retention period may be prolonged if it is required or allowed by law.

Contact Us

If you have any questions regarding security or privacy relating to PachiPachi, please contact us at [email protected].